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'Who am I tipping here?' Self-service kiosk at airport prompts customer to tip 18%, viral video shows

Katherine Langford
Katherine Langford
Katherine Langford
Editor-in-Chief · Edina, MN

Katherine oversees editorial operations across all six brands. Before joining The Meridan Group, she spent 14 years at the Minneapolis Star Tribune, where she led the metro desk through its digital transformation. She holds a Master's in Journalism from Northwestern's Medill School.

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Editor-in-Chief · Tuesday, October 27, 2026 at 8:39 PM · 1 min read
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'Who am I tipping here?' Self-service kiosk at airport prompts customer to tip 18%, viral video shows — Joliet Schools news

The airport authority has since responded to the video, claiming the kiosk operator should not have been soliciting tips.

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